23rd Jun, 2020 Posted ByAdmin
About ZeroSmart Check-In From Zerosnap.

The hotel industry, which includes hotels, resorts, motels, tourist homes, homestays is a service industry which deals with guest accomodation. Apart from the room accomodation, the hotel industry offers a wide range of services which includes pickup and drop of guests from and to the airports or railway stations, restaurant services, laundry management, bar services, music or other event management, local tourist area tours etc.Hotels are classified according to the hotel size, location, target markets, levels of service, facilities provided, number of rooms, ownership and affiliation etc.

The major section of the service provided by a hotel or resort is the front office reception who welcomes the guests and takes in their details and checks in to the rooms approriately and ensures proper services are provided to the guests thereby making them comfortable and relaxed and helps in the enjoyment of the guests' vacation. They also manage the feedbacks received from the guests and help in the providing the best services.

Due to the current ongoing pandemic season, the hotel industry is facing huge difficulties as guests are not coming due to the fear of Corona Virus spread and infection and even if someone arrives, they greatly fear due to the physical presence and touch invoved in the hotel reception. To avoid the above scenario, we have come up with a better and less time consuming mechanisim - the ZeroSnap Smart CheckIn System which enables hotels to gather all the details of the guests who are going to stay without any physical presence or touch but with the help of technology and internet. All the hotel needs to have is our well defined application and a good internet connectivity with a good sms package.

Benefits/ Advantages of Using ZeroSnap Smart Check-In System

  • Zero physical or human contact
  • Less time consuming
  • No large queues at the hotel reception
  • 100% accurate data as guests themselves are uploading the ID details
  • Live guest feedback system
  • Payment Gateway System integrated along with our application
  • Can be interfaced with any PMS applications
  • Data directly captured and placed into the PMS reservation form using our well developed OCR application
  • Can be sent to any government portals like FRRO
  • Promotional & Transactional SMS, emails and whatsapp messages which enables guests to track live information about hotel check in and check out
  • Birthday reminders
  • Special offers and announcements